Mustafa Suleyman, CEO of Microsoft AI, expressed surprise at why people seem underwhelmed by AI, despite his view that interacting with intelligent systems capable of instant conversation, image, or video creation represents astonishing progress. He compared it to the early excitement of playing Snake on a basic Nokia phone. His comments came amid criticism from users who are unimpressed with Microsoft’s AI features.
The discussion ties into Microsoft’s push for agentic services. AI assistants that act autonomously on behalf of humans. Windows executive Pavan Davuluri has stated that operating systems are evolving into agentic OSs, yet many users remain skeptical, fearing mandatory AI integration across their devices. Reports from The Verge highlighted that Copilot still cannot fully deliver on advertised promises, reinforcing user hesitation.
Critics note that it’s possible to marvel at AI’s progress while questioning its implementation. Modern generative models can mimic human creativity but are being rapidly deployed in commercial products. Limitations like inaccuracy and unauthorized use of copyrighted material are often overlooked by large companies.
Suleyman has faced pushback for overstating AI’s capabilities. Bots are not yet genuinely intelligent and cannot create every type of media as advertised. For instance, Copilot misidentified a location in a test, labeling a Mexican cave as New Jersey based on the file name, and often repeated incorrect answers—highlighting fundamental reasons for user distrust.
Other concerns include inaccurate search results, models trained on copyrighted works without permission, AI-generated fantastical images in gaming media, risks to vulnerable users, and fears of widespread job displacement. Many feel AI advancement is being rushed for business gains, with Microsoft investing over $90 billion in the field.
Ultimately, people are not rejecting AI’s value they are skeptical that it will automatically bring positive change. Without tech companies showing serious consideration of societal impact, public doubt will only grow, and those deemed “cautious” may ultimately have the clearest perspective.
Origin: PCGamer
